05.13.08
Tenderloin residents recieve free computer repairs and training
St. Anthony Foundation, Network Ministries, SF Connect, ReliaTech and the SF Linux users Groups provide free computer repair every three months to Tenderloin residents.
ReliaTech, SF Connect, Salesforce.com and others help Hamilton Family Center Launch Pathways to Technology Program
On April 3rd, 4th, and 14th a total of more than 20 volunteers, and representatives from five Bay Area organizations came to each Hamilton Family Center program to teach the basics about computers. The Project Tech Connect Technology Fairs were part of the launch of Hamilton Family Center’s latest initiative: Pathways to Technology. Funded with a $50,000 matching gift from Salesforce.com, Pathways to Technology promotes digital inclusion and provides formerly homeless families with a computer for their home, one year of free Internet service, and the training they need to use that computer effectively. The results were wonderful.
50 Households attended a technology fair and got one-on-one help on the computer.
8 New formerly homeless families learned the skills they need at these fairs, and completed successful interviews. These families will receive Pathways to Technology computers soon.
64 Clients and community providers registered for the MyHousing.org Bulletin for monthly updates on childcare, training, summer camps, tax help, housing, etc.
5Other Bay Area services came to connect families with ongoing services from: St. Anthony Foundation Employment Program and Learning Center, The One California Foundation, Street Tech, Homeless Prenatal, and the San Francisco Public Library Project Read
Hamilton Family Center
Hamilton Family Center is the largest provider of housing options, eviction prevention assistance, shelter, and support services for homeless families in San Francisco. Starting with just one family shelter in 1985, they now operate six programs and an interactive website for homeless and low-income families. Their mission is to end family homelessness by moving families into permanent housing as quickly as possible and assisting at-risk families avoid eviction. With the Pathways to Technology initiative, Hamilton Family Center seeks to enhance a family’s quality of life by:
• Improving children’s performance in school: Kids can do homework on a computer at home for the first time.
• Improving family self-sufficiency: Families access www.MyHousing.org and other information online to stay stably housed and locate local resources.
• Increasing family income: Jobs, tax resources, budgeting tools, and online banking are all available online for families.
www.MyHousing.org
MyHousing.org is an online resource for low income families in San Francisco, Alameda and Contra Costa Counties. Hamilton Family Center launched this service in 2006, as Hamilton Family Center adopted a housing-first model to place homeless families directly into housing, Hamilton Family Center created this website to provide families with access to the services and information needed for families and children to be successful in permanent housing throughout the Bay Area.
02.08.08
Low-income families connected to Internet in Western Addition
(From www.ZeroDivide.org)
“The Booker T. Washington Community Service Center has successfully set up a low-cost and easy to maintain wireless network for the residents of the Westside Court Housing project in San Francisco. The community is one of the first to use Meraki technology to enhance wireless signals, ensuring connectivity in every housing unit at Westside Court and allaying uncertainties over coverage in apartment buildings. The WiFi project has empowered residents to take control of their own network and create content relevant to the housing community. http://westsidewifi.org/
“The WiFi project has accomplished the following goals:
- Building a sense of community for residents
- Creating a low cost easy to maintain wireless network
- Providing training to close to 40 residents
- Installing computers into families’ homes
- Training teens from Westside Court to support their neighbors
“The biggest success has been providing residents a place to connect with each other and an aftershool place for the children. Westside Court is located in a unique neighborhood for a housing project. It is a few blocks away from two very wealthy neighborhoods, Presidio Terrace and Pacific Heights. Residents felt somewhat isolated and the project has eliminated a small part of that isolation. Students are using the facilities to complete their homework and print their reports. One teenager spends part of her time in the center listening to podcast to teach herself Tagalog. The lab is an after school destination for 10 to 15 children, as well as 6 to 10 young adults, from Westside.
“Booker T. Washington’s partnership with Meraki to provide an affordable and easy to use technology for its community is an integral part of its success. Using Meraki’s tools enabled them to provide free Internet access to an entire square block.
“A training program for residents contributes to affordable upkeep of the network. Close to 40 participants, primarily young adults, have been trained in the various aspects of network setup and maintenance, including monitoring usage, troubleshooting issues in neighbors’ homes, and installation of antennas and nodes to the network. Youth Leaders, who assist with technical issues, are also assisting with English and math assignments. A volunteer from SalesForce is currently working with Youth Leaders to teach them about databases using SalesForce’s platform. Residents will also find their newfound skills to be potentially valuable in other settings as wireless networks expand outside of Westside Court.”
Westside Court residents were invited to participate in a training course at Booker T. Washington Service Center. After completing the training program, they became eligible to purchase low-cost computers, subsidized by a grant from Community Technology Foundation. In January 2007, SF Connect (www.SFConnect.org) volunteers spent a day installing a computer lab in one of the vacant apartments, demonstrating useful online resources and recruiting people to participate in the training program. A DCYF (www.dcyf.org) grant is paying for the DSL access to the wireless system.
This project is another great example of how a partnership between community-based organizations, residents, volunteers and local businesses can create a sustainable system.
Affordable computers distributed by community-based computer training organization
In December, a company wanted to donate some fairly high-quality computers to Caminos (www.caminossf.org). The company wanted the computers to go to individuals or nonprofits in the Latino community, but did not want to distribute them themselves. Caminos only had storage for 200 of them, but there were more available. Laura does not know how the company heard about Caminos or where the additional computers went.
Caminos purchased flat screen monitors and additional memory for the computers, added donated keyboards and mice and offered the complete system for $150. This covered the cost of the monitors, the memory and the labor for the upgrade and gave them a little profit. Caminos also donated three systems to a neighbor nonprofit at no cost.
The computers were offered to their current students, first. Caminos maintains a wait list for equipment and they were able to offer the opportunity to those folks, too. Their Board also reached out to other nonprofits in the community to promote the opportunity. People who were interested in purchasing the computer arranged payments directly with Eduardo, who runs the refurbishment training program. No one filled out an application. It was first-come, first-served. They had about one month to pay the entire $150. If someone couldn’t make the second payment, the computer would have gone to another person, but everyone paid the full amount. They sold all the computers for cash.
They are not providing a warranty, other than for the monitors, which are covered by their factory warranty for 30 days. People who purchased the computers will have to pay for additional tech support separately.
Because these systems were offered to Caminos students, the students were highly educated about what type of computer they wanted and how they could use it. They understood that they were getting a great deal.
One more reason, as Emy would suggest, for people to take advantage of local training programs – because they are more likely to get access to affordable equipment and technical support through the program.
