02.21.08
Digital Connectors teach Mission District residents how to use the computer
Check out this video of One Economy’s Digital Connectors teaching Mission District residents how to use a computer.
The Digital Connectors program develops youth leadership by training young people to be technology ambassadors in their communities. The program has expanded from Visitacion Valley and Bayview to the Mission District.
Learn about them on their blog page http://missiondigitalconnectors.blogspot.com/
02.08.08
Low-income families connected to Internet in Western Addition
(From www.ZeroDivide.org)
“The Booker T. Washington Community Service Center has successfully set up a low-cost and easy to maintain wireless network for the residents of the Westside Court Housing project in San Francisco. The community is one of the first to use Meraki technology to enhance wireless signals, ensuring connectivity in every housing unit at Westside Court and allaying uncertainties over coverage in apartment buildings. The WiFi project has empowered residents to take control of their own network and create content relevant to the housing community. http://westsidewifi.org/
“The WiFi project has accomplished the following goals:
- Building a sense of community for residents
- Creating a low cost easy to maintain wireless network
- Providing training to close to 40 residents
- Installing computers into families’ homes
- Training teens from Westside Court to support their neighbors
“The biggest success has been providing residents a place to connect with each other and an aftershool place for the children. Westside Court is located in a unique neighborhood for a housing project. It is a few blocks away from two very wealthy neighborhoods, Presidio Terrace and Pacific Heights. Residents felt somewhat isolated and the project has eliminated a small part of that isolation. Students are using the facilities to complete their homework and print their reports. One teenager spends part of her time in the center listening to podcast to teach herself Tagalog. The lab is an after school destination for 10 to 15 children, as well as 6 to 10 young adults, from Westside.
“Booker T. Washington’s partnership with Meraki to provide an affordable and easy to use technology for its community is an integral part of its success. Using Meraki’s tools enabled them to provide free Internet access to an entire square block.
“A training program for residents contributes to affordable upkeep of the network. Close to 40 participants, primarily young adults, have been trained in the various aspects of network setup and maintenance, including monitoring usage, troubleshooting issues in neighbors’ homes, and installation of antennas and nodes to the network. Youth Leaders, who assist with technical issues, are also assisting with English and math assignments. A volunteer from SalesForce is currently working with Youth Leaders to teach them about databases using SalesForce’s platform. Residents will also find their newfound skills to be potentially valuable in other settings as wireless networks expand outside of Westside Court.”
Westside Court residents were invited to participate in a training course at Booker T. Washington Service Center. After completing the training program, they became eligible to purchase low-cost computers, subsidized by a grant from Community Technology Foundation. In January 2007, SF Connect (www.SFConnect.org) volunteers spent a day installing a computer lab in one of the vacant apartments, demonstrating useful online resources and recruiting people to participate in the training program. A DCYF (www.dcyf.org) grant is paying for the DSL access to the wireless system.
This project is another great example of how a partnership between community-based organizations, residents, volunteers and local businesses can create a sustainable system.
Single Room Occupancy (SRO) Hotel Residents are online
In 2005, three residents of a Single Room Occupancy (SRO) Hotel in San Francisco’s Tenderloin neighborhood formed a Internet and Cable Committee. The group was highly motivated to figure out how to provide cable and Internet access to the building for the residents.
http://tinyurl.com/2olpdm
According to the Chronicle, “The McAllister Hotel was a low-rent flophouse before being fixed up and converted into one of the first supportive housing residences under Mayor Gavin Newsom’s Care Not Cash initiative, which cuts welfare to homeless people in exchange for housing them.”
After reading the above article, several agencies and organizations worked together to help the Computer Committee obtain Internet access, computer equipment, training and technical support.
In February 2006, Shih Yu-Lang Central YMCA donated a computer which had been refurbished as part of their youth program. Google offered to pay for DSL for one year and Meracki donated equipment to carry the signal throughout the building.
Comcast also now provides broadband access service to the entire building. About 6 tenants have subscribed to the service and the others can use the wireless system installed by Meracki. The Internet Committee helped to install the wireless system and can help with troubleshooting any connection problems.
The 60 residents now have three computers in the lobby for public use and all have access to the Internet. Computers are being used mostly for job search, email, and just searching the web.
SF Connect (www.SFConnect) recruited volunteers to help the residents develop computer skills at weekly advice sessions. Dave Rinaldi and various volunteers have gone to the McAllister every week since March 2007. The advice sessions are full every week. Residents have created their own webpage http://www.mcallisterhotel.org/newsletter/ with information about building activities and useful resources for residents.
Access to the public computers, the weekly advice sessions and building-wide Internet access has created demand for computers. The residents contacted Alemany County Computer Resource Center (www.ACCRC.org) to apply for free computers for the residents.
This project demonstrates how a sustainable system can be created with an engaged partnership between residents, building staff, community-based nonprofits, businesses and volunteers.
Affordable computers distributed by community-based computer training organization
In December, a company wanted to donate some fairly high-quality computers to Caminos (www.caminossf.org). The company wanted the computers to go to individuals or nonprofits in the Latino community, but did not want to distribute them themselves. Caminos only had storage for 200 of them, but there were more available. Laura does not know how the company heard about Caminos or where the additional computers went.
Caminos purchased flat screen monitors and additional memory for the computers, added donated keyboards and mice and offered the complete system for $150. This covered the cost of the monitors, the memory and the labor for the upgrade and gave them a little profit. Caminos also donated three systems to a neighbor nonprofit at no cost.
The computers were offered to their current students, first. Caminos maintains a wait list for equipment and they were able to offer the opportunity to those folks, too. Their Board also reached out to other nonprofits in the community to promote the opportunity. People who were interested in purchasing the computer arranged payments directly with Eduardo, who runs the refurbishment training program. No one filled out an application. It was first-come, first-served. They had about one month to pay the entire $150. If someone couldn’t make the second payment, the computer would have gone to another person, but everyone paid the full amount. They sold all the computers for cash.
They are not providing a warranty, other than for the monitors, which are covered by their factory warranty for 30 days. People who purchased the computers will have to pay for additional tech support separately.
Because these systems were offered to Caminos students, the students were highly educated about what type of computer they wanted and how they could use it. They understood that they were getting a great deal.
One more reason, as Emy would suggest, for people to take advantage of local training programs – because they are more likely to get access to affordable equipment and technical support through the program.
